The annual Christmas party is a great way to show your appreciation got your team, however they can also pose a risk. Typical tricky scenarios include fighting, drunkenness, offensive remarks, broken promises, inappropriate sexual behaviour and similar.
Learn how to take the risk out of your Christmas get together. Read More
When I worked corporately, we would always talk to potential clients about being their critical friend as well as their strategic partner. We wanted them to know that while we might highlight any issues within their organisation, we were there to help find a solution. It wasn’t about fault, it was about improvement. Read More
I remember a time when every day I would wake up and the thought of going to work would make me cry. If you know me you’ll know I’m not THAT GIRL who cries, I’d rather punch something to vent my frustrations!
Has the thought of work ever reduced you to tears or anger?
I’m speaking to more and more businesses who have record numbers of staff signed off with work-related stress, for small businesses this has the potential to be crippling. Read More
I have a confession to make, over the years of running my business, I’ve been tempted by the idea of going back into the corporate world. I loved working in HR, seeing the world and getting to grips with the nuances of various industries, being part of a wider team and knowing that I could always get help with the hard stuff.
Do you remember those days? Read More
Whenever I’ve spoken with a client about building their team and I ask when they want their new employee/consultant/temp to start the answer is normally yesterday!
Thing is, it’s pointless getting someone in and not getting the best out of them, after all they are supposed to take some stress away from you, so that you can focus on delivering excellence to your clients. Read More
When I realised that Zoe and Stuart stopped going to lunch together and didn’t actually speak with each other, I thought it would just blow over. They were friends way before I joined the organisation.
Then I received grievances from each of them about the other – on the SAME day! So I had no choice but to intervene. Read More
Learning to crochet helped me to learn how to be still and focus. It’s made me a better manager. Find out how Read More
Do you count the cost of reactive versus proactive action? Not taking proactive action will affect your business! Doing nothing could cost you your business, are you willing to take that risk? Read More
Whether I’ve been consulting on changes and opportunities that come about from business growth, or the need to save money and create efficiencies. Reactions aren’t always what you expect. How do you do change management is a way that is received positively … Read More
It is really hard effectively recruit, set objectives and monitor success without having an up to date job description as a foundation document. Also when dealing with under-performing staff it is important that their job descriptions are correct, as you could be disciplining then for under-performing a task that they morphed into with no training or support. Read More
Diversity is the key to building your business. People who come from the same background may have the same outlooks, you need to embrace diversity in your team to be able to engage with your ideal clients and to keep ahead of the competition. Read More
As small business owners we don’t focus so much on the culture internally but the brand externally, especially as initially we don’t have a team, but if we consider the environment we wish to cultivate before we begin adding to our teams, it will influence the way to recruit, who we recruit and how we communicate. Read More
How determined are you? Do you have waht it takes to push through the obstacles that life throws at you? Read More
How do you view your business? Do you switch perspectives, so you can see things from you clients and teams point of view. Here's why its important to shift your perspective ... Read More
You invest so much time and money on recruiting excellent staff for your team. How do you ensure they have an awesome on-boarding experience, so that they feel engaged and motivated from the start ... Read More
Engaging your current team is the key to retaining your top talent. If you can make them feel appreciated, rewarded and developed the battle is one. Our first blog in this series gets you started ... Read More
There is freedom in having a process, learn how you can use it to lighten your load, free up your time and delegate easier ... Read More
Are you assessing the progress of your business and reviewing what is working? find out why this is vital to your success ... Read More
There are some positives when a resignation letter hits your desk or inbox! Learn why you should embrace resignations ... Read More
It can be hard to say No, when you want to help your team and clients, but sometimes you have to say No to keep on track, here are some tips to help you own your No and keep others happy Read More