How a lack of sight gave me insight

Sometimes in our rush to get things done, we only look at the surface and don’t look at the depth of an issue. We get carried away with what we assume an issue is and then wonder why the solution didn’t work.

We need to change our perception and take the time to understand the underlying issues.

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Why you need a Critical Friend

When I worked corporately, we would always talk to potential clients about being their critical friend as well as their strategic partner. We wanted them to know that while we might highlight any issues within their organisation, we were there to help find a solution. It wasn’t about fault, it was about improvement.

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You need _____ and _____ to build a team

Whenever I’ve spoken with a client about building their team and I ask when they want their new employee/consultant/temp to start the answer is normally yesterday!

Thing is, it’s pointless getting someone in and not getting the best out of them, after all they are supposed to take some stress away from you, so that you can focus on delivering excellence to your clients.

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Are your Job Descriptions up to date?

It is really hard effectively recruit, set objectives and monitor success without having an up to date job description as a foundation document. Also when dealing with under-performing staff it is important that their job descriptions are correct, as you could be disciplining then for under-performing a task that they morphed into with no training or support.

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Why you need diversity in your business

Diversity is the key to building your business. People who come from the same background may have the same outlooks, you need to embrace diversity in your team to be able to engage with your ideal clients and to keep ahead of the competition.

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