How a lack of sight gave me insight

Sometimes in our rush to get things done, we only look at the surface and don’t look at the depth of an issue. We get carried away with what we assume an issue is and then wonder why the solution didn’t work.

We need to change our perception and take the time to understand the underlying issues.

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Is Your Management Style Killing Your Business?

My client Greg was feeling totally overwhelmed with running his business; ensuring the quality of his products, managing his staff, keeping his clients happy, keeping up with the invoicing, admin, marketing and all the other essential things.

So when I sat down with him to make a plan to lighten his load, so that he could scale his business I thought he’d need a hiring plan, then he told me there were four office based staff as well as his manufacturing team!

Learn how to maximise your team, with effective management

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Are you protecting your team from Stress and Anxiety?

When Ian walked into the café I barely recognised him. It wasn’t just that he wasn’t wearing his usual sharp suit, he seemed to have shrunk and his usual smile and twinkling eyes had disappeared.

Did you know that Stress Management is one of your responsibilities as a business owner as part of the health and safety regulations?

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Being the referee has perks

When I realised that Zoe and Stuart stopped going to lunch together and didn’t actually speak with each other, I thought it would just blow over. They were friends way before I joined the organisation.

Then I received grievances from each of them about the other – on the SAME day! So I had no choice but to intervene.

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Are your Job Descriptions up to date?

It is really hard effectively recruit, set objectives and monitor success without having an up to date job description as a foundation document. Also when dealing with under-performing staff it is important that their job descriptions are correct, as you could be disciplining then for under-performing a task that they morphed into with no training or support.

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