Are you always getting excuses?

Being able to trust your team to get on with things, while you get on with the CEO tasks that you have is vital. If you don’t have time to plan for growth, it won’t happen. And keeping track of what everybody is supposed to be working on, is time consuming and exhausting, not to mention the fact that most people don’t react well to micro management.

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Why you need a Critical Friend

When I worked corporately, we would always talk to potential clients about being their critical friend as well as their strategic partner. We wanted them to know that while we might highlight any issues within their organisation, we were there to help find a solution. It wasn’t about fault, it was about improvement.

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Are your Job Descriptions up to date?

It is really hard effectively recruit, set objectives and monitor success without having an up to date job description as a foundation document. Also when dealing with under-performing staff it is important that their job descriptions are correct, as you could be disciplining then for under-performing a task that they morphed into with no training or support.

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Why you need diversity in your business

Diversity is the key to building your business. People who come from the same background may have the same outlooks, you need to embrace diversity in your team to be able to engage with your ideal clients and to keep ahead of the competition.

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Reunion Reminders - Why organisational culture is vital to your success

As small business owners we don’t focus so much on the culture internally but the brand externally, especially as initially we don’t have a team, but if we consider the environment we wish to cultivate before we begin adding to our teams, it will influence the way to recruit, who we recruit and how we communicate.

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