As small business owners we don’t focus so much on the culture internally but the brand externally, especially as initially we don’t have a team, but if we consider the environment we wish to cultivate before we begin adding to our teams, it will influence the way to recruit, who we recruit and how we communicate.
Read moreCan you train well on the job?
You need to have a plan of action for on the job training and documentation to support it, e.g. process maps (although you can get your trainee to do that to check that they really get the process).
Read moreDo you have the time to Coach?
Coaching is definitely more time consuming than telling, but it can be really freeing for you.
Read moreEstablishing business and individual needs
It’s important to know where you want your businesses to be in the next year to three years, so that you can put a plan in place to be prepared for the increased clients and the changing landscape.
Read moreGetting Dismissal Right
Dismissal is a very serious sanction. It is a decision that should always be well thought out, which can be difficult if someone has done something potentially damaging to your business baby.
Read moreWhat is your perspective?
How do you view your business? Do you switch perspectives, so you can see things from you clients and teams point of view. Here's why its important to shift your perspective ...
Read moreAre you wandering why Stella is sick again?
What do you do, when a poor performing member of staff keeps calling in sick, whenever you schedule a meeting to discuss their performance?
Read moreAre you loving on your Biggest Asset?
You invest so much time and money on recruiting excellent staff for your team. How do you ensure they have an awesome on-boarding experience, so that they feel engaged and motivated from the start ...
Read moreIs your team engaged?
Engaging your current team is the key to retaining your top talent. If you can make them feel appreciated, rewarded and developed the battle is one. Our first blog in this series gets you started ...
Read moreThe 80/20 Rule
Learn how to keep on top of the reactive nature of Human Resources. Find out about the 80/20 rule
Read moreWhy Mentors Matter
Find out why having someone to support and direct you as you build your business or develop your career is vital to accelotate your progress ...
Read moreWhy you should treat your employees like customers
The best way to engage you employees is very similar to how you engage with your customers, we explain why and the benefits ...
Read moreGrowing Pains are SO Painful!
Business Success inevitably means some growing pains, we share our experience and some tips ...
Read moreLearning to Love Resignation
There are some positives when a resignation letter hits your desk or inbox! Learn why you should embrace resignations ...
Read moreThe Art of saying ‘No’
It can be hard to say No, when you want to help your team and clients, but sometimes you have to say No to keep on track, here are some tips to help you own your No and keep others happy
Read moreFrom Running to People Management
We share some key learning's from running that can be applied to business ...
Read moreDistracted from Action?
There are times in every entrepreneurs life, when you find yourself doing 'all the things', but at the end of the day the essetials havent been touched. Here are some tips to deal with distractions ...
Read moreTrying to find some extra hours in the day?
Need to find more time in your day? Here are some tips to help you optimise your time ...
Read moreWhen the team dynamic is tragic!
This Case Study looks at using mediation for conflict resolution and provides some tips for carrying out mediation sessions in your business.
Read moreHow many version of the truth are there?
This case study looks at how we investigated a whistle-blowing case and shares our learning from that case.
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