Often amazing staff are promoted to management roles with no training or previous experience.
Assuming that an individual who is great at achieving their individual targets, will be equally efficient when leading a team, is risky, Read Gils story and see if your managers need some support and training before its too late.
My client Greg was feeling totally overwhelmed with running his business; ensuring the quality of his products, managing his staff, keeping his clients happy, keeping up with the invoicing, admin, marketing and all the other essential things.
So when I sat down with him to make a plan to lighten his load, so that he could scale his business I thought he’d need a hiring plan, then he told me there were four office based staff as well as his manufacturing team!
Learn how to maximise your team, with effective management
The annual Christmas party is a great way to show your appreciation got your team, however they can also pose a risk. Typical tricky scenarios include fighting, drunkenness, offensive remarks, broken promises, inappropriate sexual behaviour and similar.
Learn how to take the risk out of your Christmas get together.
Being able to trust your team to get on with things, while you get on with the CEO tasks that you have is vital. If you don’t have time to plan for growth, it won’t happen. And keeping track of what everybody is supposed to be working on, is time consuming and exhausting, not to mention the fact that most people don’t react well to micro management.
When I worked corporately, we would always talk to potential clients about being their critical friend as well as their strategic partner. We wanted them to know that while we might highlight any issues within their organisation, we were there to help find a solution. It wasn’t about fault, it was about improvement.
I remember a time when every day I would wake up and the thought of going to work would make me cry. If you know me you’ll know I’m not THAT GIRL who cries, I’d rather punch something to vent my frustrations!
Has the thought of work ever reduced you to tears or anger?
I’m speaking to more and more businesses who have record numbers of staff signed off with work-related stress, for small businesses this has the potential to be crippling.
I have a confession to make, over the years of running my business, I’ve been tempted by the idea of going back into the corporate world. I loved working in HR, seeing the world and getting to grips with the nuances of various industries, being part of a wider team and knowing that I could always get help with the hard stuff.
Whenever I’ve spoken with a client about building their team and I ask when they want their new employee/consultant/temp to start the answer is normally yesterday!
Thing is, it’s pointless getting someone in and not getting the best out of them, after all they are supposed to take some stress away from you, so that you can focus on delivering excellence to your clients.
I meet a lot of people and I can guarantee that someone will always tell me about a terrible experience they had with managing a team, which is why they’ll never do it again. Then they’ll tell me about their aspirations for their business or their career and I’ll just know that they’ll need to manage people in one shape or another to reach their target.
When I realised that Zoe and Stuart stopped going to lunch together and didn’t actually speak with each other, I thought it would just blow over. They were friends way before I joined the organisation.
Then I received grievances from each of them about the other – on the SAME day! So I had no choice but to intervene.